Shipping Policy

Vintage Nr5
We pack every piece with care — from our studio in Albania to your door, worldwide.

Processing Time

All orders are shipped within 1–3 business days after payment is received. If any delay occurs (e.g. travel or holiday closures), you’ll be notified.

Shipping Origin

Orders ship from Tirana, Albania, via tracked postal services. You’ll receive a tracking number once your order is dispatched.

Estimated Delivery Times
Region Estimated Delivery Time
Europe 5–15 business days
USA & Canada 10–25 business days
Australia & New Zealand 15–30 business days
Rest of World Varies by destination

Please note that delivery times may vary depending on local postal services, customs, and time of year.

Shipping Costs

Shipping is calculated at checkout based on destination and weight.

We offer combined shipping — multiple items in one order are automatically adjusted for best rates.

Packaging

Your order will be securely and thoughtfully packaged, often using recycled materials to minimize waste while protecting your vintage piece.

Customs & Import Duties

International buyers are responsible for any customs fees, VAT, or import taxes that may apply in their country.

If a customer refuses to pay customs fees and the package is returned to us, we will refund only the item costexcluding the original shipping cost, once the item arrives back in its original condition.

Delayed or Lost Parcels

Most parcels are delivered within 2 to 6 weeks from the shipping date.

If your order hasn’t arrived after 30 days, we will open a formal case with Albanian Post to begin an investigation.

  • In most cases, the item arrives within the following 2–6 weeks

  • If the parcel is officially declared lost by the postal service, we will issue a full refund (item + shipping)

We appreciate your patience during any postal delays and will assist you throughout the process.

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